FAQs for support team Add-Ons
How will Panily help us better serve our patients?
Panily allows providers to reach their patients and their caregivers through the Panily app. While the core Panily app does not change, the app's user interface can be customized to highlight Add-On Features.
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Dealing with a complex or long-term healthcare illnesses is complicated. Where the Panily app can help is by enabling patients and their caregivers with tools to record and keep track of their healthcare events. At Panily we also believe that it's important for patients and their caregivers to have the tools to record other types of healthcare events that don't occur in a healthcare setting - such as symptoms, life events and their effect on your health and wellness. At Panily we also believe that it's important for patients and their caregivers to have the tools to record other types of healthcare events that don't occur in a healthcare setting - such as symptoms, life events and their effect on your health and wellness.What about data privacy?
Patient data is stored only locally on their phones. It's only pushed to our servers with patient consent for the purposes of their care, all additional purposes require additional consent. For more information on this review our Privacy Policy.
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Data stored in the app's private directories is not accessible by any other apps or processes. You (or anyone else) even can't download the data from the app even if you connect your phone to your computer. Your backups are transferred to the Google Drive or iCloud via the secure (encrypted) channels. All data stored on Google Drive is encrypted by Google, data on iCloud is encrypted by Apple. Only the Panily app is able to read your data. We don't transfer your data to any external server, so we don't have the access to your data. Neither can any third-party app read your data.How do I access my patient's records?
We'd love to add more conditions to our library, if you'd like to add your condition / illness to our library, please contact us at [email protected]. We'd love to speak with the care team to get all the symptoms and factors for your condition / illness, so we can benefit all patients with the same condition.
How do I add a preset condition to your library?
We'd love to add more conditions to our library, if you'd like to add your condition / illness to our library, please contact us at [email protected]. We'd love to speak with the care team to get all the symptoms and factors for your condition / illness, so we can benefit all patients with the same condition.